Effective date: October 30, 2022

Thank you for choosing ONEACESS for your digital products, including mobile top-ups, gift cards, and vouchers.

Digital Products: As our products are digital and delivered instantly, we do not provide returns or refunds once the purchase is completed. Please carefully review your order before finalizing your purchase.

Exceptions for Discrepancies: Refunds, exchanges, or returns are NOT APPLICABLE to digital/virtual products. In the rare event of a discrepancy, where a user does not receive the product ordered, we will deliver the correct digital product to the user’s account within seventy-two (72) hours after a complaint has been lodged.

Cancellation: Orders for digital products cannot be cancelled once they have been processed. Please double-check your order details before completing the transaction.

Fraud Prevention: To maintain the security and integrity of our digital products, we reserve the right to investigate and prevent fraudulent activities. If we detect any suspicious transactions, we may take appropriate action, including cancelling the order and notifying the relevant authorities.

Contact Us: If you have any questions or concerns about our No Return, No Refund Policy, or if you experience a discrepancy with your order, please contact our customer support team:

  • Email: hello@oneaccess.top
  • Phone: +234 817 777 1576

Policy Changes: We reserve the right to update or modify this No Return, No Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you acknowledge and agree to abide by the terms of this No Return, No Refund Policy.

Thank you for choosing ONEACCESS.